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Shipping & Returns

Shipping

When you place your order, you will have the option to select your own date of delivery based on availability. All standard orders are shipped via ground freight. As you finalize your order and shipping method, the appropriate shipping and handling charge, if applicable, will be applied. Our shipping and handling rates are based on the following delivery options:

Standard Shipping - Your package will arrive in 3-5 business days or less from the day we receive your order.

Standard Overnight Delivery
- Order by 12:00 noon (Pacific Time) weekdays and your package will arrive by the next business afternoon. Overnight Delivery is available Monday through Friday for delivery.


Free Shipping

Free shipping is only valid for customers within the 48 continental United States. The free Shipping promotion is also only valid for orders $100 or more. 

Free shipping does not apply to: Hawaii, Alaska, Puerto Rico, the Virgin Islands, Guam, and any other locations outside of the 48 continental United States.

Returns

Any item purchased from DTR, Inc. may be returned for a full refund within 30 days from original shipment date without handling fees and less shipping charges. The item must be in new condition and not mounted.

This is based off the original invoice price excluding any and all shipping charges. Percentages are solely based on the condition of the return at the discretion of Desser Tire & Rubber Co.

All returns must be shipped in the original box/packing material and MUST have a Return Merchandise Authorization number (RMA).
You must contact sales at 800-247-8473 prior to any return or exchange otherwise the package will be refused and sent back at your own expense.

In addition all returns must be Insured, Desser Tire & Rubber Co. is not liable for any damages on returned merchandise.